If you have any issues or questions while using DateClub, reach out to us through the options below.
You can permanently delete your DateClub account from the account settings inside the app. If you cannot access the app, you can request account deletion and associated data deletion by emailing support@dateclubapp.in.
Please include the email address associated with your DateClub account so we can verify and process the request.
DateClub is an 18+ social messaging and community service. We have zero tolerance for child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, sexual exploitation, sextortion, or any content or conduct that sexualizes, exploits, or endangers minors.
Users can report suspected child-safety violations through the in-app Report feature. This includes reporting a user or message with reasons such as Underage or Child Safety Concern. Users can also contact us through Help & Feedback.
Child-safety reports are treated as urgent and are subject to administrative review. Depending on the findings and applicable policies, actions may include restricting or removing content or access, banning an account, determining that no violation occurred, and recording the outcome of an authority-reporting action.
Where CSAM, CSEA, or another reportable child-safety incident is confirmed, DateClub will preserve only information that is necessary and permitted for the relevant process and will report or cooperate with the appropriate regional or national authorities when required by applicable law or platform requirements. For reports in India, the relevant reporting channel may include the National Cyber Crime Reporting Portal. The app's Open Authority Portal action opens the official reporting portal for the administrator; the report is submitted manually by the administrator. The app's Record Authority Report function records the completed authority report and its reference number in the internal audit trail; it is not an automatic submission to an authority.
Child Safety Contact: support@dateclubapp.in. This contact is available for child-safety concerns and compliance communications.
You can use the "Help & Feedback" section inside the Settings menu to contact us directly.
We aim to reply to all emails within 24 to 48 hours. During weekends and holidays, it may take a little longer.
Sankavi Solutions,
Uttar Pradesh, India
For more information, Google “Sankavi Solutions”.